Marina Bay Sands has implemented an innovative two-day Learning Leave incentive for its over 9,700 Team Members to enroll in SkillsFuture courses. Believed to be the first such initiative in the hospitality industry, the two-day program allows all full-time staff to take paid leave to attend courses related to language and communication, service excellence and information technology. Learning Leave is in line with Marina Bay Sands’ and Las Vegas Sands’ continuous investment in training and development for all of its Team Members. Over the last five years, the Integrated Resort has spent close to $9 million on various training initiatives, ranging from learning sponsorships and e-learning courses to internal certification programs.
“Marina Bay Sands is focused on building a robust pipeline of talent, from new hires to managerial and leadership roles,” Chan Yit Foon, Senior Vice President of Human Resources, said. “Empowering our staff through training and skills development is key to their long-term progression within the company. We will continue to look at innovative ways of developing our staff that will allow them to adapt to the evolving needs of our dynamic and fast-paced industry.”
With over 15 award-winning restaurants under one roof and a wealth of training resources in place, Marina Bay Sands offers individuals the opportunity to grow into professionals within a dynamic working environment. For Guo Meiling, Assistant Manager at the exclusive lounge Club55, she has cross-trained within establishments including RISE and SweetSpot, to hotel F&B functions such as In-Room Dining and Stewarding. Within two years, she was promoted to her current managerial role, where she leads a team of over 30 Team Members.
“The best thing about working at Marina Bay Sands is the opportunity for job rotations within the Integrated Resort,” she said. “Each restaurant presents a different learning experience, allowing me to diversify my skills and exposing me to different aspects of the food and beverage industry – all while working within a single organization.”
Las Vegas Sands and its properties around the world have remained committed to helping people thrive and advance in the hospitality industry by providing educational partnerships, grants and support programs that will help shape the future of the industry. Investing in its Team Members remains a top priority, providing a positive work environment that offers extensive training and other opportunities to advance. As of February 2018, Sands has provided over 300,000 hours of training to almost 30,000 Team Members worldwide.