CLOS I NG THE LOOP Installing circular, closed-loop systems for necessities such as drinking water represents a primary way our resorts can significantly reduce single-use plastic. However, replacing single-use water bottles in guest suites has been one of our greatest challenges. In 2019, Marina Bay Sands piloted using refillable glass water bottles in hotel suites. While guests liked the system, the significant number of lost or damaged products, an inability to scale due to the labor-intensive manual bottling process and hindered staff mobility during distribution made this solution unviable for replacing single-use plastic bottles in hotel rooms at the time. The resort has since transitioned to recycled polyethylene terephthalate (rPET) water bottles, a change that stemmed from extensive analysis with a thought leader and material engineer to determine the most sustainable choice in Singapore at present. Our global sustainability team continues to explore circular water bottling systems for hotel rooms, including evaluating successful approaches used by various international companies with standards similar to Sands. Tableware: TeamMember dining rooms are among the largest restaurants on our properties and where we have made significant headway. Our primary focus is to replace single-use cups, utensils and condiment packets with more sustainable and reusable alternatives. After a successful pilot to remove the last remaining disposable plates and bowls at the Halal counter in the TeamMember dining room at Marina Bay Sands, the resort has fully integrated a newmeal pickup process utilizing reusable tableware, eliminating one million disposables annually. Amenities: We have continued trial use of refillable amenity bottles, testing the right formats to marry guest preference and luxury feel with sustainable solutions. Sands China transitioned to bulk bottles for shampoo, body wash and conditioners at the Conrad® Macao1 and began trials of wall-mounted bathroom amenities at The Venetian Macao, The Londoner Macao and The Parisian Macao. Other initiatives have included eliminating secondary packaging and materials in guest rooms, favoring high-quality, multi-use combs, razors and toothbrushes and using plantbased wrapping on bathroom amenities as needed. Plastic Bags: Plastic bags are one of our top-10 single-use product categories to address because they are especially harmful to ocean life, as well as recycling systems if improperly handled. From shopping bags to trash and takeaway bags, plastic is pervasive for transporting goods. Both Sands China and Marina Bay Sands have taken steps to reduce the use of plastic bags, such as installing umbrella-drying stations to eliminate plastic covers. Sands China also established the One Bin Challenge, which encourages TeamMembers to eliminate individual trash containers in offices and cubicles. Consolidating trash into receptacles in common areas will eliminate more than 300,000 plastic bags annually. PL AST I C AND PACKAG I NG We are committed to eliminating the use of unnecessary plastics and packaging wherever possible, transitioning to reuse systems and replacing materials with renewable and sustainable alternatives. Plastic and packaging are ubiquitous in all facets of daily life. While we understand that their elimination is critical to conserving natural resources and protecting ocean health, reduction or replacement is uniquely challenging in our business operations, as we emerge from a pandemic environment. Our strategy to reduce reliance on plastic and packaging, and create sustainable alternatives for instances where we can’t, involves a variety of avenues, most notably our initial goal to incorporate sustainable solutions in 100% of Sands-branded water bottles. We are committed to doing more by exploring alternative options for single-use disposables, such as aluminum cans and reuse systems, as well as replacing extra packaging wherever possible. Accomplishments While the convenience and cost-effectiveness of single-use plastic and packaging have entrenched their place in our society, we leverage our eliminate, reuse, replace and recycle strategy to tackle this area using a life cycle-based approach. AT A GL ANCE P I L L AR Planet APPROACH Plastic and Packaging Single-Use Disposables Replace disposable products with more sustainable alternatives Packaging Lessen the footprint of primary, secondary and tertiary packaging 2025 TARGET 100% Sands-branded water bottles are reusable or made from sustainable materials 202 2 PERFORMANCE 80% Incorporating sustainable solutions On track 62 More information and data on plastic and packaging can be found in the Appendix on page 62. 1 Conrad is a registered trademark of its owner and is used under license. 2022 ESG REPORT 16
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