Training and Development 2022 Average hours of training per FTE1 69 Average spend on training and development per FTE1 $761 Training and Development – Breakdown Female Male Undisclosed Director and Above Manager Supervisor/ Specialist Rank and File Average hours of training per Team Member 77 61 N/A 11 24 32 82 Training and Development – By Type Compliance Hard Skills Soft Skills Wellness & Better Self Average hours of training per FTE 5 62 7 1 Performance Incentives Total Team Members receiving reviews2 98% Performance Incentives – Breakdown Female Male Undisclosed Director and Above Manager Supervisor/ Specialist Rank and File Team Members receiving reviews 51% 49% N/A 3% 13% 13% 70% Team Member Engagement 2018 20194 20205 2021 20226 Actively engaged Team Members3 56% n/a n/a 65% 70% 1 98% data coverage. 2 99% data coverage. 3 Employee engagement represents the percentage of actively engaged Team Members, determined via engagement surveys. 4 No survey was conducted in 2019 as prior engagement surveys were fielded every two years. 5 No survey was conducted in 2020 due to challenges presented by the COVID-19 pandemic. 6 43% data coverage. Investment In Workforce Development1 2022 Compliance training $1,826,629 Team Member hard skills $47,934,438 Team Member soft skills $4,610,694 Other Team Member training $1,157,055 Hospitality workforce training $835,007 Total investment $56,363,823 Investment in workforce development covers mandatory and voluntary training for TeamMembers as well as training for external parties (retail tenants, suppliers, etc.). Investment figures include cost of training and cost of time in training, and are cumulative for the 2021–2025 reporting cycle. Workforce Development Investment 2025 Target: $200M investment in workforce development Investment to date: $113,211,925 2021 $56,848,102 2022 $56,363,823 Target $200M APPENDIX GOVERNANCE SOCIAL ENVIRONMENT OUR PERFORMANCE INTRODUCTION OUR STRATEGY 71 CLOSING
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