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ENVIRONMENTALLY RESPONSIBLE OPERATIONS

Environmentally responsible operations

 

When guests visit our Integrated Resorts, they are treated to elegantly designed spaces, celebrity chef restaurants, and exquisite customer service. But rarely do they realize what it takes to operate these mini cities behind the scenes. While our ultimate purpose is guest satisfaction, we also consciously aim to reduce our environmental footprint.

 

Natural resource conservation

In every part of our operations we are aware of the impact we have on the planet, both at a global and at a local scale. As our resorts continue to grow in popularity, we need to balance providing services to an increasing number of visitors and continuing to reduce our resource use. Our approach is focused on strategically selected energy, water, and operational efficiency projects.

Waste management

Managing Integrated Resorts comes with the complexities of an evolving waste stream. From coffee grounds to playing cards, and wood pallets to computer hardware, our properties capture it all. While waste prevention is our ultimate goal, the scale and scope of our business requires a comprehensive program that ensures waste is minimized upstream as well as diverted downstream.

Supply chain sustainability

Our resorts span three countries and two continents, making our operations truly dependent on a complex global supply chain to provide the products and services needed to run our business smoothly. We revised our Sustainable Procurement Policy to focus on three key objectives: conserving natural resources, materials, and energy; maximizing recyclability and recycled content of purchased goods; and reducing toxicity and harmful chemicals.

Every drop counts in Singapore

Picture a cold glass “sweating” on a hot summer day. This is the same scenario that occurs when cooling an enormous Integrated Resort in a tropical climate. Rather than simply discharging this valuable condensation, Marina Bay Sands in Singapore implemented a recovery system that captures the excess liquid and reuses it for water features in the hotel lobby and irrigation of plants throughout the property. The system captures around 8 million gallons of water each year.

Artificial intelligence for energy efficiency

Our teams are harnessing the power of big data and machine learning to fast-track detection and remediation of building issues such as overcooled meeting spaces or lighting in empty rooms. These smart systems relay “fault detection” information to our engineers, who can then quickly optimize performance.

Solving food waste puzzles

Behind the scenes, we are continuously looking for ways to lower our waste footprint, not only through reducing, reusing, and recycling but also by leveraging behavioral science to change the habits that lead to waste generation in the first place. We have made it a priority to untangle the complexities of one of our largest operational waste streams, food waste. By doubling down on food waste tracking and measuring, streamlining kitchen inventory management to reduce over-buying, and piloting new trays in our Team Member dining rooms, we are reducing waste and our impact on the planet.